These ocean liners are coming to the Elbe in 2023
For more information on ship calls and berth allocation, as well as current changes to calls, please visit www.cruisegate-hamburg.de.
Passenger quays with panoramic view
The diverse infrastructure enables a high degree of flexibility and the parallel check-in of multiple ships. In Hamburg, these can make use of innovative technologies and draw their electricity for on-board operations from shore with low emissions during their layover times. In addition to Altona, where a system has already been in place since 2016, Hamburg is also equipping its other two cruise terminals with shore power systems. These will be commissioned by 2024 at the latest.
Terminal opening times
The passenger halls and their catering facilities can only be accessed during mooring and casting-off times. Opening times are based on individual agreements with the cruise liners. Exceptions are public events.
Please note that short-term parking spaces at the terminals are also closed once the ships have cast off.
Parking & Shuttle Service
The Holzhafen parking garage is located near the Cruise Center Altona. It is open 24 hours and offers special rates for cruise customers if the parking ticket is obtained online in advance via the pre-booking platform. A service fee applies to each booking. to the offer
It is not far from the Überseequartier and Elbarkaden underground parking garages to the Cruise Center HafenCity. For a parking period of five days and longer, cruise passengers receive special rates at the automatic checkout. For this, you must press the “K-Tarif” button before inserting the ticket. to the offer
At Cruise Center Steinwerder, on 35,000m2, a total of 1,500 flood-protected spaces are available for short and long-term parkers, taxis, buses and lorries. Bookings are only possible online, but there is a discount for cruise passengers. to the offer
The shuttle service to the terminal is included on booking a parking space. Besides valet parking (handover at the terminal), the company offers enclosed outdoor and hall spaces with CCTV. The service also includes transfers and hotel bookings before and after the cruise. Book online and pay in advance and save check-in time. to the offer
Baggage Transfer and Storage
Passengers will find precise baggage transfer information and times in their travel documents. Unfortunately, there is no opportunity for baggage storage at the cruise terminals. Public lockers are available at the central railway station as well as at the Hamburg-Altona and Hamburg-Dammtor long-distance railway stations.
Even if the suitcase has wheels and the routes are easy to travel, journeys are more carefree without heavy baggage. TEfra Travel Logistics GmbH is a partner to leading cruise liners and specialises in baggage transport worldwide. Suitcases are collected from customers’ homes on an agreed date and brought to the passenger cabin. On return, the suitcase is transported from the ship back home.